CLEAR Voice" is the industry leading standard for the assessment and improvement of communication clarity. It is a voice audition and perception diagonstic instrument with the power to change how your customers "see" your agents.

Using our system across your support enterprise will:

• Improve the voice clarity of agents.
• Increase rapport between agents and customers.
• Result in a higher sense of satisfaction from the customer as a result of the
  interaction.
• Provide a visual model of the "sound" of your organization.
• Decrease interview time.
• Reduce staff and processing time.
• Increase speed to hire.
• Standardize measurement of vocal effectiveness.
• Provide insight to support targeted training programs.

As a pre-hire audition system, CLEAR Voice™ gives you the edge in agent selection. With a click of a button you will know whether to hire someone based on the perception their voice gives off. The insight you gain will help you establish a workforce of communication professionals your customers expect to talk to.

As a post-hire perception diagnostic tool, CLEAR Voice™ provides powerful insight into what and where you need to improve in order to move to the next level of success in customer interaction. It's simple and effective to use. The system works with scripted and unscripted calls, any support type, home based/bricks and mortar operations, and on any scale you have.

Supercharge your recruiting and hiring in the US and abroad. Improve the consistency of customer experience between your sites. Maintain control of your company "voice" with your outsourcers. Find out exactly how to improve your offshore operations. Contact us now by dialing +1.800.648.5526 or click below to get more information.