A pre-hire candidate evaluation system that provides the “record anywhere” interface. Includes basic usage training for recruiters and other team members in how to get the most from the instrument by integrating directly into your recruiting strategy and process.
CLEAR Voice™
Gold
All the features of the Standard Edition, backed by two courses specially designed to address shortfalls in voice quality. May be used pre-training, or post training, or even during training, to build critical elements of voice quality discovered during the audition process.
CLEAR Voice™
Platinum
All the power of the pre-hire candidate system applied to evaluation of the voices of existing agents. Quickly gain a holistic picture of organization-wide voice effectiveness. Accurately pinpoint causes for concern and act on it. Features supervisor training and certification.
CLEAR Voice™
Certified
When it is important to establish and “prove” that you have the rigor of voice quality process improvement in place, turn to our certification program. We will help you demonstrate that you adhere to best practices that eliminate and prevent poor communication quality.
